By: Jordan Condray, Ashley Arroyos, Karley Nicholls, Skyler Thai, and Hserku Wah

Example of poor communication resulting in a negative situation.

Hey Mark, I'm doing well.

Hey Jim, How are you?

Can you put together a program performance comparison report this week?

Sure thing boss!

Hi, Mark! How are you?

Hi Jim, I'm well.

I have the report that you asked for!

That's great, thanks.

I'm sorry, but this is not what I asked for...

Yes it is, you asked for a comparison report...

This report compares our program performance against other programs.

I wanted the report to compare our programs current performance against past performance...

Ok, I guess I misunderstood, I'll fix it.

Thanks.

Why can't Mark ever make up his mind!

Why can I never get what I ask for!

How to improve the situation with proper communication.

Hi Jim, How are you?

Hi Mark! I'm good!